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SynLink SP Series Support

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This page is your central resource for support related to the SynLink SP Series PDUs.

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How to Identify a SynLink SP Series PDU

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To confirm if you have a SynLink SP Series model, check the product label on your PDU. Look for the Model field. SynLink SP Series models always start with “SP” as the first 2 characters.

If your model matches this pattern, you are in the right place for product support and documentation.

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Getting Started

Important Safety Instructions

View important electrical safety instructions for Synaccess products.

Installation and Mounting Guide

Learn how to physically install and mount Synaccess PDUs

Connecting to your SynLink SP series PDU

Learn how to connect to your SYnaccess SynLink SP series PDU

Guides and Tutorials

Firmware Updating SynLink SP and netBooter DX Series PDUs

Step-by-step guide for updating firmware on SynLink SP and netBooter DX PDUs without disrupting power to connected devices. Keep systems running during updates.

Power On Sequencing Setup with SynLink SP and netBooter DX PDUs

Discover how power-on sequencing with Synaccess PDUs enhances uptime, protects equipment, and streamlines operations in IT, lab, and data center environments.

Setting Up AutoPing on SynLink SP and netBooter DX Series PDUs

Learn how to configure AutoPing on SynLink SP and netBooter DX PDUs to automatically monitor device uptime, trigger alerts, or reboot unresponsive equipment with ease.

Email Setup for SynLink SP and netBooter DX series PDUs

Configure email alerts on SynLink SP and netBooter DX PDUs to get real-time notifications for power events, thresholds, and device status. Full setup instructions included.

Configuring Outlet Sequencing with SynLink SP and netBooter DX PDUs

Learn how to configure outlet sequencing on SynLink SP and netBooter DX PDUs with groups or event triggers for automated, timed device reboots.

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Documentation

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Documents

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Compliance, Policies & Certification

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Files

MIB File‍

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Synaccess Central Management Portal (CMP) / Cloud

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Most SynLink SP PDUs are compatible with Synaccess' Central Management Portal (CMP). For instructions on getting setup with CMP, please view our documentation here:

https://synaccess.readme.io/docs/getting-started

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Firmware Updates

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Firmware updates are available. To receive the latest compatible version for your device, please contact our support team with your device’s serial number and model.

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The firmware changelog for SynLink series PDUs can be found at the following link:

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https://synaccess-pdus.readme.io/reference/changelog

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Contact Our Support Team

Can’t find what you’re looking for? Reach out to our support team.

Contact Support